The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term. The term means different things to different parties within the ecosystem of thinkers, consultants, and commentators on technical and strategic topics
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The Use of Intelligence to Compete in the Future of Work
The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term. The term means different things to different parties within the ecosystem of thinkers, consultants, and commentators on technical and strategic topics
Finding the Real Value of Analytics, AI and Automation
The last five years have seen intense focus on the potential financial value of data and a variety of analytics, AI and automation deployed to mine the gold. Understanding and then accessing this value is challenging – datasets need to be clean and available, processes need to be “unbroken”, algorithms need to be fit for purpose and the organization needs to be ready to support and use new capabilities.
Automation: Simplify the Complexity of Managing Increasingly Complex Networks
With the introduction of AIOps, technology organizations have a framework for bringing the fault and performance side together, across service operational units, managing the triage in a more automated way, and then directing the incident to the right automated fix technique or to the right fix team.
Visibility & the Right Analytics Across the Service Delivery Ecosystem is a Must to Meet SLAs & Simplify the Management Increasingly Complex Networks
Given the increased complexity of networks and the overall service delivery system, meeting high performance SLAs requires the unification of operations across different domains and operational environments.
5 Minutes and 15 Seconds a Year
As companies migrate from private networks to cloud services, service providers are determining how to answer demands for five nines availability. Organizations continually add more mission critical applications and services which in turn require high availability – allowing only five minutes and 15 seconds a year when applications/services will be unavailable. This demand is not a new one and only accentuated by the impact to the business…
Service Assurance: Moving from Reactive to Proactive
Achieving and exceeding the customers’ expectations for service is essential for businesses as they scale and compete. If this is true for your business, you also know that the speed and reliability of the network is critical to a successful customer experience. Business leaders in general and IT executives specifically identify four areas that may jeopardize the service experience…
Which AIOps Solution is Right for You?
Analysts and practitioners agree that there is no future for ITOps or Network Ops that doesn’t include AIOps. In early 2016 Gartner coined the term – AIOps – to mean machine learning analytics technology that enhances IT operations analytics. Technically – AIOps is the acronym of “Algorithmic IT Operations” or simply stated machine learning for operations. In just five years enterprise organizations and telecommunications company are more aware of AIOps – in fact, a few early adopters find they can’t work without it…
Understanding the Next Generation of AIOps Applications
Operations teams are undergoing a paradigm shift and embracing artificial intelligence, machine learning, and advanced analytics technologies to boost operations efficiency with proactive, personal, and dynamic insight. Gartner has coined the term AIOps (artificial intelligence for IT operations) to capture the spirit of these changes…
VIA AIOps Now Available through Cisco
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Why the Science Behind Your AIOps Solution Matters
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How AIOps Minimizes Fault Management Challenges
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AIOps as a Transformative Financial Solution
The emergence of fintech and neo-banks has increased the level of innovation across the financial services industry. Just a few years ago, banks considered their many physical branches as a competitive advantage over neo-banks, which did not have the advantage of close contact with customers.
Understanding Performance and Risk Management with AIOps
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Meet the Architect of the Customer Experience
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The State of Digital Operations in the Cable/Telco Sector and The Keys to Enabling Successful Transformation
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The Role of AI and Analytics in Enabling Successful Digital Transformation of the Cable/Telco Sector
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Integrating Data Centricity with Customer Obsession will Drive the Future of Network Service Providers Serving the Connected Lives of Consumers
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Arrival of 5G Turns Wireless Network Service Providers into Indispensable Players in the Internet of Things Market
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