Vitria Blogs

There are multiple factors expected to impact the telco operations team of the future. Some of these factors relate to the changing technologies used by the telco; for example, new hybrid networks will use IT software, over more traditional network- related technology.

Faced with the vast complexity of new networks, telcos increasingly find themselves with two competing assurance needs

5G is changing how we live and work. Learn 5 of its biggest effects.

Telcos, service providers and enterprise IT can attest to the fact that managing complex networks generates a lot of data.

For the enterprise, the advent of new age, ultra-low latency applications and the challenging requirements of high bandwidth are increasing pressure on IT to consider new ways of managing network availability and performance.

Developing decision intelligence is critical for providing service automation for enterprises and fundamental for telcos managing massive scale 5G networks. VIA AIOps builds decision intelligence, improving operational outcomes and the highly valued user experience.

The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term. The term means different things to different parties within the ecosystem of thinkers, consultants, and commentators on technical and strategic topics

The last five years have seen intense focus on the potential financial value of data and a variety of analytics, AI and automation deployed to mine the gold. Understanding and then accessing this value is challenging – datasets need to be clean and available, processes need to be “unbroken”, algorithms need to be fit for purpose and the organization needs to be ready to support and use new capabilities.

With the introduction of AIOps, technology organizations have a framework for bringing the fault and performance side together, across service operational units, managing the triage in a more automated way, and then directing the incident to the right automated fix technique or to the right fix team.

Given the increased complexity of networks and the overall service delivery system, meeting high performance SLAs requires the unification of operations across different domains and operational environments.