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AIOps USE CASES

Improved Fault Management, Performance Management, Change Assurance Processes

APIs / Traps

Fault Management

APIs / Traps

Performance Management

APIs / Traps

Change Assurance

Lower cost, improve operational efficiency, deliver optimal performance

VIA delivers automated analysis and enables rapid remediation of service-impacting events across all technology and application layers. From noise to action, VIA operates through the entire event pipeline from observation, to analysis and action to not only reduce the time to diagnose the issues but to resolve them faster with automation.

VIA AIOps
VIA AIOps
VIA AIOps
VIA AIOps

Fault Management:
Accelerating MTTD and MTTR with AI and ML for IT Ops

  • Monitor and analyze syslog, trap and alarms events from physical and virtual hosts in real time
  • Alarm noise reduction through deduplication, advanced anomaly detection to detect incidents faster
  • Event correlation and alarm correlation support signal grouping across the technology stack to declare a single incident and improve operational efficiency
  • Root cause analysis and probable cause, symptoms and population impacted defined for rapid action and resolution
  • Prescribe action with integration to service management system

Leading Network Operator uses VIA AIOps for Automated Incident Management

VIA AIOps use case

Performance Management:
Optimization tied directly to the customer

  • Monitor and analyze KPI time-series data from elements & applications
  • Unified data collection and analysis in cloud-native environments
  • Cloud monitoring for performance across clusters vertically and horizontally without human intervention
  • Detect service and customer-impacting incidents earlier with advanced anomaly detection
  • Event correlation and alarm correlation support signal grouping across the ecosystem to declare a single incident and improve operational efficiency
  • Root cause analysis and probable root cause, symptoms and population impacted defined enables faster action
  • Prescribe next-best-action for Incident remediation or prevention to support automation and improve operations staff efficiency

An Over-the-Top Video Service Provider Improves Customer Experience with VIA AIOps

AIOps for content streaming narrative

Change Assurance: Prevent Service Disruption and Improve DevOps and CI/CD Processes

  • Discover dependencies with total ecosystem observability
  • Detect change to an entity’s attribute (e.g., subscriber’s device or element’s firmware)
  • Correlate alarms, events, incidents and change tickets
  • Monitor for and detect customer experience impact
  • Automate response with early anomaly detection resulting from change
  • Combine DevOps and AIOps to improve the DevOps  and CI/CD Processes

Top-Tier Cable Operator uses VIAOPS to reduce cost and improve DevOps and change assurance processes

AIOps for content streaming narrative

Need more information or interested to see a demo?