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Privacy Policy

Your privacy is very important to us. Accordingly, we have this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

1. Online Privacy Policy Only
1.1. This online privacy policy applies only to information collected through our website and not to information collected offline.

2. Terms and Conditions
2.1. This Policy is in addition to the Vitria Web Sites Terms of Use Agreement. Please visit this Agreement at https://www.vitria.com/Terms_of_Use/

3. The Following Outlines Our Privacy Policy
3.1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
3.2. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.<
3.3. We will only retain personal information as long as necessary for the fulfillment of those purposes.
3.4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
3.5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

3.6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

3.7. We will make readily available to customers information about our policies and practices relating to the management of personal information.

4. What Information Do We Collect?
4.1. We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
4.2. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
4.3. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

5. What Do We Use Your Information For?
5.1. To personalize your experience. Your information helps us to better respond to your individual needs.
5.2. To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
5.3. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
5.4. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5.5. To administer a contest, promotion, survey or other site feature.
5.6. To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

6. How Do We Protect Your Information?
6.1. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
6.2. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

7. Do We Use Cookies?
7.1. Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
7.2. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

8. Do We Disclose Any Information to Outside Parties?
8.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

9. Third Party Links
9.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. California Online Privacy Protection Act Compliance
10.1. Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

11.Childrens Online Privacy Protection Act Compliance
11.1. We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

12. Contacting Us
12.1. If there are any questions regarding this privacy policy you may contact us using the information below.
Vitria Technology, Inc.
101 Jefferson Drive, 1st Floor
Menlo Park, CA 94025
USA
www.vitria.com
info@vitria.com
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.