AUTHOR ARCHIVES: Vitria Marketing

The Board has questions. Directors are hammering your CEO about the newest shiny toy – digital transformation. Have you got it? Seeing any ROI? What should we expect? The CEO needs your help. You want to make…

A cell phone dies. It can be rebooted, but the call – and some data – are lost. Worse, it’s a VIP customer’s phone, and you’re the customer service manager. Worse still, more alerts are coming in.…

The availability of real-time analytics is driving new and enhanced services in many industries as organizations leverage the ability to contextualize experiences for customers in real-time. A critically important factor that increasingly will become a competitive differentiator…

The good news: 5G will put the telecommunications industry in a position to market innovative end-user features and applications on a scale never before possible. The bad news: many customers are not convinced that these new features,…

The arrival in 2019 of 5G wireless wide-area networking technology promises to leave an indelible mark on any industry that stands to gain from the rapid evolution of the Internet of Things (IoT), and will place network…

The history of computer technology is littered with products and concepts that promised much but delivered little. Want proof? Just Google “technology failures” and you’ll find plenty. For 5G networking, success isn’t in question. It will be…

Like adding fuel to a fire, the arrival of Big Data promises an explosive new mix of complexities for what is arguably the most complex of enterprise ecosystems, the supply chain. That supply chains are highly complex…

It’s time to redefine manufacturing as a service. As more manufacturers evolve their business models to take advantage of IoT technologies, the concept of MaaS is itself evolving to include not just mass customization but also a…

Industrial automation has come a long way since the days of programmable logic controllers and minicomputer-powered distributed control systems. But now, with the immense possibilities of big data and the Industrial Internet of Things, or IIOT, the…

From the factory floor to the corporate analytics group, manufacturers are trying hard to find employees who possess the unique combinations of skills that will be needed for Industry 4.0. These aren’t always easy to find. That’s…

Manufacturers know it’s coming, if not here already. Mass personalization, of everything from clothing to motorcycles and autos, will bring manufacturers closer to their customers than ever before. For many companies that will be a good thing,…

Digital transformation, Industry 4.0 – with lofty names like these it’s easy to forget that all of this new promise and innovation centers on one thing: data, and the vital importance of making it work for you…

Network services provider (NSP) Windstream is working with analytics platform provider Vitria to leverage innovative technologies to drive change, generate value and support emerging consumer demands in a secure and cost-effective manner. The cable/telco sector is in…

Predicting the future has always been a risky business. Today, thanks to the confluence of big data, cloud computing and increasingly accessible analytics solutions, the ability to predict human and machine behaviors is replacing the risks of…

From chatbots and voice recognition to network provisioning and beyond, AI-based automation offers near-limitless possibilities for telecoms. But that’s the problem: the opportunities, and the pitfalls, are near limitless. Telecoms are investing money in all directions, trying…

There’s plenty of industry fanfare around the coming of big data, coupled as it is with the advent of the Internet of Things and cloud-based analytics. From retail to manufacturing to government, organizations of all sizes and…

We hear about them all the time – the wondrous promises of an AI-infused future. In your home, your car, your factory, your baseball team. Analytics, powered by AI, are helping make business, and life, better. As…

It’s no secret that telecom companies are facing significant structural challenges as they prepare for the capacity upgrades to handle 5G networking and Gigabit speeds to the home. And thanks to the Internet of Things, telecoms will…

An integrated approach to Artificial Intelligence (AI), Big Data and the Internet of Things (IoT) will play a critical role in Cable/Telco strategies for delivering better customer experiences and overcoming the challenges presented by cord-cutting, says Chris…

Try as they might, cable companies can’t seem to catch up to the present, much less the future, of big data and the Internet of Things. They want to look ahead to new business that 5GL might…

The last thing any manufacturing engineer wants to hear is that production has shut down to await an equipment repair. It doesn’t happen often, thanks to the quality of modern machinery, but when it does it can…

Operations engineers rarely have a quiet day. In a given day they may see a thousand, 5000, 10,000 or more incident alarms, and it’s up to them to determine which, in the vernacular, are “noise,” and which…

The transformation of the digital enterprise promises many things, new ways to streamline business processes to unheard-of-levels of corporate agility. But it also promises – or threatens – change in all levels of organizational operations. How effectively…

It seems simple enough. Let’s say you’re at the supermarket to pick up a few plums. You get to the display and you spot some outliers. They’re not purple, like the others. They’re green. They are what…

Like baseball managers and football coaches, business executives want their team, their employees, to be “on the same page” – to understand how their roles play into the workings, and the success, of the larger organization. In…

For Amazon, Uber, and just about everyone in between, the digital transformation of business is presenting opportunities for success that, for many, are both exciting and bewildering. The theory is straightforward. Business now has access to detailed…

With all the talk about about edge computing, intent-based networking and IT marvels, it’s easy to forget that a formerly-great advancement, Software Defined Networking, is more than holding its own in the new age of hyper-technology. In…

Broadband services offered by leading companies in the cable and telecommunications industries have provided critical enabling platforms for organizations implementing digital transformation strategies. However, the network service providers (NSPs) themselves have remained mired in legacy operations, according…

Whether you’re a local flower shop, a Fifth Avenue furrier or a Fortune 500 powerhouse, your livelihood depends on the effectiveness of your particular supply chain. Think of the supply chain as a living organism: some larger,…

The concept of business intelligence has come a long way in a few short years. From proprietary APIs and query languages to data warehouses and, today, self-service Internet of Things analytics, the notion of finding hidden, game-changing…

Just as wireless and mobile communications redefined traditional networking, so are the Internet of Things and IoT analytics redefining the traditional concept of the service level agreement, or SLA. This comes at a time when the telecom…

Today’s utilities face significant challenges in every realm of their business. For many, power usage is down, thanks to conservation efforts. New forms of energy, such as wind and solar, must be incorporated into aging transmission and…

Life isn’t easy these days for telecom companies, who are facing the fast-growing need for new investment, in 5G and IoT technologies, in core fiber and in updating older equipment in general. As the Boston Consulting Group…

For mobile WiFi providers, the old real estate adage of Location, location, location is taking on new meaning with the advent of location-based services. Thanks to the growing availability of device GPS and the ubiquity of mobile…

Businesses in many, if not all, industries face a conundrum in putting the Internet of Things, and the insight it can deliver, to work on their behalf. There’s so much that’s potentially beneficial to company prospects that…

You’ve come a long way since rotary phones and 10-cent pay phones ruled the telecom infrastructure. You’ve been through mergers, breakups and other industry traumas; through difficult migrations from analog to digital technology; and through the specter…

Think of operations as the circulatory system of your business. The organs - supply chains, manufacturing lines, mobile networks, product development and field service - are fed by a bloodstream of processes. All together, these operations nurture…

With all the news and excitement about self-service IoT and big data analytics, it’s easy to miss what could become a major stumbling block when it comes to successful deployment of these new tools: namely, the skill…

Know your history, the saying goes, or else you're bound to repeat your mistakes. That's why, even in this new age of Big Data, the Internet of Things, and Cloud of Things analytics, it's wise not to…

“If only we could predict the future,” goes the saying. Throughout time, people have been fascinated by the chance that there might be ways to find some advantage, whether in love or money or happiness, via the…

There's no shortage of strategic advice for the LOB manager when it comes to formulating a strategy for bringing IoT analytics into the division. Any “tools” vendor worth their PowerPoints has a quick answer, often before the…

Everyone is enthusiastic about the flow of insight that will be unleashed by Big Data and the Internet of Things. CEOs look forward to new strategic and competitive insights. Sales and marketing managers can’t wait for the…

Thanks to stories in leading media outlets from Fortune to Computerworld, news about the Cloud of Things is spreading like, well, like the Things themselves. What’s also growing are the volumes of ink – pixels, more likely…

Internet of Things. Cloud Computing. Real-time Analytics. More buzzwords, you say? Not to today’s savvy business leaders, who are watching as these technologies merge into a force – for change, and business success – that’s quickly going…

As we’ve seen in previous posts Cloud of Things analytics has a simple, powerful appeal. It offers the opportunity to know more about your business, faster. For industries ranging from retail to manufacturing, that means better operational…

Cloud of Things analytics, which marries the capacity of the public cloud with the reach of IoT, has huge potential for operations teams. Anomaly detection can ensure service quality, trend analysis can improve customer service, predictive analytics…

The Internet of Things has changed data analytics forever. The torrent of machine data spewing from sensors and devices presents challenges of variety, volume and timeliness. The IoT data river contains gold, if only it can be…

The Cloud of Things combines two of today’s technology megatrends: cloud computing and the Internet of Things (IoT). It unifies the breadth and reaches of IoT with the vast compute and storage capabilities of the cloud. Extending…