AUTHOR ARCHIVES: Vitria Marketing
By Vitria Marketing | Mar 10, 2020
By: Chris Menier, Vice President and Transformation Strategist at Vitria Broadband services offered by leading companies in the cable and telecommunications industries have provided critical enabling platforms for organizations implementing digital transformation strategies. However, the network service…
By Vitria Marketing |
An integrated approach to artificial intelligence (AI), big data and the internet of things (IoT) will play a critical role in Cable/Telco strategies for delivering better customer experiences and overcoming the challenges presented by cord-cutting. Great companies…
By Vitria Marketing |
Mark Wyman, Senior Vice President for Application Development for Windstream and Chris Menier, Vice President, and Transformation Strategist at Vitria The cable/telco sector is in the midst of a seismic shift, as new technologies and rising consumer…
By Vitria Marketing |
2019 is going to be a very important year for the Internet of Things (IoT) environment. Not only are we seeing an explosion of new use cases emerge across almost every sector of the economy, but we…
By Vitria Marketing |
As organizations seek to differentiate themselves in a highly competitive marketplace, advances of artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) provide an unprecedented level of transparency into the customer experience in real-time.…
By Vitria Marketing |
For older, established companies looking to integrate new technologies into their business processes, there is an element of friction that impedes moving forward to take up true digital transformation. Aside from an underlying resistance to change, the…
By Vitria Marketing |
Chris Menier, Vice President and Transformation Strategist, Vitria and Tiran Dagan, Chief Digital Officer for Media and Communications, Cognizant In an ongoing effort to identify the metrics that matter for improving customer experience, network service providers (NSPs)…
By Vitria Marketing |
Chris Menier, GM & Transformation Strategist, Vitria Charlotte Patrick, Independent Analyst Cable companies and telecommunications providers have for decades depended on developing and maintaining communications links with the consumers they serve. Today, however, things are different. The…
By Vitria Marketing | Jul 9, 2019
There’s plenty of industry fanfare around the coming of big data, coupled as it is with the advent of the Internet of Things and cloud-based analytics. From retail to manufacturing to government, organizations of all sizes and…
By Vitria Marketing | Jun 4, 2019
Operations engineers rarely have a quiet day. On a given day they may see a thousand, 5000, 10,000, or more incident alarms, and it’s up to them to determine which, in the vernacular, are “noise,” and which…
By Vitria Marketing | May 14, 2019
Organizations continue to provide sub-optimal experiences for their digital services because, despite an abundance of monitoring, they can’t autonomously determine the root cause of a service-impacting issue. And, if the root cause can’t be determined without significant…
By Vitria Marketing | Apr 9, 2019
Problem: Digital transformation is a long and winding road to – where, exactly? You’ve got data coming from everywhere today – from machines, networks, cars, and tractors. You’ve also got data coming from your company’s operations, from…
By Vitria Marketing | Feb 19, 2019
Moving from a one size fits all to 5G and network slicing opens up enormous revenue opportunities delivered through the ability to customize service delivery while sharing resources and components. 5G network slicing enables services to be…
By Vitria Marketing | Jan 22, 2019
The good news: 5G will put the telecommunications industry in a position to market innovative end-user features and applications on a scale never before possible. The bad news: many customers are not convinced that these new features,…
