Vitria Blogs

The State of Digital Operations in the Cable/Telco Sector and The Keys to Enabling Successful Transformation By: Chris Menier, Vice President and Transformation Strategist at Vitria Broadband services offered by leading companies in the cable and…

The Role of AI and Analytics in Enabling Successful Digital Transformation of the Cable/Telco Sector An integrated approach to artificial intelligence (AI), machine learning (ML) and the internet of things (IoT) will play a critical role in Cable/Telco…

Integrating Data Centricity with Customer Obsession will Drive the Future of Network Service Providers Serving the Connected Lives of Consumers Mark Wyman, Senior Vice President for Application Development for Windstream and Chris Menier, Vice President,…

Arrival of 5G Turns Wireless Network Service Providers into Indispensable Players in the Internet of Things Market 2019 is going to be a very important year for the Internet of Things (IoT) environment. Not only are we seeing an explosion of new use…

How Automated Incident Management can help Organizations Realign their Internal Processes with Strategic Objectives As organizations seek to differentiate themselves in a highly competitive marketplace, advances of artificial intelligence (AI), machine…

How Critical Frameworks Ground Digital Operations Journeys and Lead to Successful Transformation Initiatives For older, established companies looking to integrate new technologies into their business processes, there is an element of friction that…

How Digital Operations and AIOps Help NSPs Create a Customer-Centric Operations Ecosystem to Improve Subscriber Engagement Chris Menier, Vice President and Transformation Strategist, Vitria and Tiran Dagan, Chief Digital Officer for Media and…

The concept of network assurance is evolving beyond a way to measure infrastructure performance; it is now a key factor in delivering a customer experience that captures and retains subscribers.