National Network Service Provider Achieving Automation Goals

Leveraging Technologies that Support Massive Scale at a much Lower Operating Cost

Service Assurance Challenges

  • Customer loyalty and retention driving the need to achieve high service levels.
  • High operations IT staff turnover increases cost and puts service performance at greater risk.
  • Migration to 5G technology adds complexity in managing service assurance.

The Solution:

VIA AIOps supports the achievement of automation goals through advanced analytics, machine learning, AI, closed-loop processes, and full integration with third party service management systems.


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