We need a holistic picture of each individual customer's experience so that we can proactively identify and resolve service issues before they negatively impact our customers Vitria Operational Intelligence offers a single user friendly platform that identifies…
Customer service is crucial to maintaining our position as the leading energy company in the highly competitive Texas market. Vitria offers an integrated suite in which all components naturally work well together to provide real-time visibility across…
Vitria Operational Intelligence has enabled Indra to rapidly deploy new customer experience management initiatives for our mobile telecom service provider clients.
Vitria’s Operational Intelligence Suite is designed to enable decision makers to respond in real-time to changing business conditions, thereby increasing operational efficiencies and overall responsiveness.
R Cable
Vitria's on time implementation of the new Field Works Management System has optimized the real-time field works assignments. It results in immediate improvements for R Cable in terms of business visibility & operability and significant cost reductions.
Deutsche Bank
With Vitria's technology, we have consolidated our IT environments, saving time with introducing new applications and saving money in the overall operations costs. We have also created a system that can perform under strenuous network traffic twenty-four…