Catering for the New Breed of Telco Operations Staff

Improving Trust and Risk Programs with Decision Intelligence

There are multiple factors expected to impact the telco operations team of the future.

Some of these factors relate to the changing technologies used by the telco; for example, new hybrid networks will use IT software, over more traditional network- related technology. Also, the longer-term future often referred to as the “Fourth Industrial Revolution”, will provide a fusion of advances in artificial intelligence, robotics, the Internet of Things, quantum computing, and other technologies – these technologies will increasingly bring intelligent automation into the telco and the speed of doing business will increase. In addition, work culture is changing, and the employees of the future will require more job flexibility and a more supportive workplace.


Download the White Paper below to learn more.