Technological Innovations Enabling Digital Transformation

Vitria’s Chris Menier Weighs in on The Role of AI and Analytics in Enabling Successful Digital Transformation of the Cable/Telco Sector

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Vitria Marketing

The What & For Whom of Business Activity Monitoring

The term Business Activity Monitoring, or BAM, was first coined by Gartner analyst David W.… Read More
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Next-Generation Service Assurance for Communications Service Providers

By Thomas Degen, Senior Solutions Architect The big news today is Google’s acquisition of Motorola… Read More
Vitria Marketing

Service Assurance for Operations Support Systems

By Thomas Degen, Senior Solutions Architect I continue my series on Service Assurance with the… Read More
Vitria Marketing

Service Assurance for Business Support Systems

By Thomas Degen, Senior Solutions Architect I’d like to elaborate more on Service Assurance for… Read More
Vitria Marketing

Cyber Security Secret Sauce Recipe: 3 Key Ingredients for a Total Solution

Cyber attacks are on the rise, with hacker groups, such as LulzSec and Anonymous, attacking… Read More
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IBM’s Watson: What Does Complex-Event Processing Mean For Customer Experience Management?

In 1997, IBM’s Deep Blue defeated grandmaster Gary Kasparov in a game of chess. Less… Read More
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Two Different Angles to Service Assurance

By Thomas Degen, Senior Solutions Architect Service Assurance is a widely used term that people… Read More
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4 Requirements of an SLA Monitoring Tool for Service Assurance

On Wednesday, June 29, Hortonworks (named after the Dr. Seuss elephant) was created as an… Read More
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Information Triage: How Operational Intelligence Manages the Data Deluge [Part 2]

By Jeffrey Northrup, Senior Solutions Consultant Recap of Part 1 In the first part of… Read More
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Service Intelligence for Wireless Communications Service Providers: What you don’t know, you don’t know—and it will cost you

By Luke McQueen, Senior Solutions Consultant Problem Statement: Smartphone users have high expectations for service… Read More
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