VIA – The Digital Operations Difference

Destination: AIOps

Regardless of where you start your journey – AIOps is a desirable destination for your business. In this ebook, Vitria provides the fastest route to AIOps and how to avoid hazards along the way.

With VIA for AIOps, you will chart your journey to reliable delivery of time-sensitive business processes without increasing risk. Read how VIA enables humans to perform IT Operational tasks faster – like troubleshooting, capacity management, and planning, migrations, and auditing and compliance.

When you arrive at your destination you can claim your benefits: reduced MTTR from hours to minutes, optimized use of infrastructure, and most importantly earn high satisfaction ratings from internal and external customers.

Make Your Single Pane of Glass Actionable

IT is no stranger to talent shortages and belt-tightening budgets. As workloads increase, AI and machine learning provide a game-changing alternative. VIA, an AIOps platform, identifies root cause issues that threaten availability and performance utilizing state of the art AI technologies and machine learning.

VIA has the flexibility to ingest multiple types of data sources and process this data at scale – in real-time. VIA enables operations to leverage the exploding volume of disparate data and enable closed-loop automation. Companies using VIA finally have that single pane of glass and scalable automation to significantly improve the customer experience.

IT Operations: The Business Enabler

In conference rooms around the world, IT Operations regularly defends their budget for new hardware, upgrades and critical personnel. In this ebook, Vitria explains how to flip the conversation from defending Operations as a Cost Center to positioning Operations as a business enabler. It’s no secret that IT Is highly motivated to maintain service levels and avoid incidents that disrupt business or negatively impact the customer experience. Incidents, on average, cost a business $5.6M dollars in revenues.

How does IT enable the business? Technology adoption, innovation, and maximum uptime are critical to business success. Fierce competition and demanding customers require a flawless, always-on experience. The facts are overwhelming – enhanced visibility, advanced analytics aided by machine learning enables IT to automate and automation reduces downtime, improves staff productivity and increases IT effectiveness. Read more about VIA for AIOps and flip the conversation from defense to offense – from cost to business enabler.

AIOps: Direct Route To Self-Healing IT

VIA for AIOps, with Intelligent automation, dramatically improves operational efficiency and enables IT to implement self-healing capabilities. As an industry, we’ve discussed the value of self-healing IT. The idea of embedding the power to correct problems before they are seen by a human is very appealing.

VIA, a wide-scope AIOps platform with automated intelligence and embedded within IT operations service management can move IT much closer to a self-healing operating environment. In this ebook, we review the functions required for self-healing and compare the capabilities of VIA by Vitria against the functions. Could it be that we’re getting closer to fulfilling the promise of ‘self-healing IT’?

AIOps SD-Wan Use Cases

What causes a spike in customer calls to your support team? It could be the result of a service incident limiting capacity or availability of resources. SD-WAN is a complex environment in large scale organizations. Maintaining performance and availability is challenging for the best teams. Many Fortune 500 companies implement monitoring and alarm notification, but often this isn’t effective or efficient. Instead, companies look to VIA, the AIOps Platform by Vitria. VIA’s closed-loop, automated action accelerates response and resolution.

Check out this ebook to read the use cases showing how VIA made a difference in the availability and performance of complex SD-WAN environments.