You can improve customer experience with this analytics platform

Using an analytics platform to create a customer-centric business model

As Network Service Providers work to stay competitive by harnessing new technologies and developing new services, a new measure of success has come to take center stage within the cable/telco sector: customer experience.

Download this interview with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like Windstream—offer a better customer experience by providing accurate data that can be used to support customers, install services, troubleshoot services, and do menial day to day tasks.

Download the Whitepaper