Get closer to a service-oriented operating model with advanced analytics

How one telecommunications service provider achieved a service-oriented OS

A large, growing Telecommunications Service Provider was moving to a service-oriented operating model—which primarily uses the customer and customer interactions as the organizing principle.

But in order to achieve this, they needed a holistic view of their network, application software, and infrastructure that was often siloed within service and IT operations.

Download this case study to see how using Vitria’s analytics platform helped the service provider achieve a service-oriented architecture through:

  • Ingestion and synthesis of data in real time
  • Automation of processes
  • Advanced analytics and predictive intelligence
Download the Case Study