AIOps, the Gartner Market Guide, and VIA AIOps by VitriaListen to Chris Menier and Charlotte Patrick discuss VIA’s mention as a top AIOps solution in Gartner’s latest Market Guide 

“Our customers’ ability to quantify our impact speaks to our ability to deliver.” — Chris Menier

In their recent Market Guide, Gartner mentions cross-domain data ingestion in analytics, topology, correlation, pattern recognition, and probable remediation as key characteristics inherent in AIOps platforms.

Key characteristics of AIOps defined by Gartner:

  • Cross-domain data ingestion in analytics: VIA AIOps is both vendor and data agnostic. It can ingest data across the entire service delivery ecosystem, then enrich and correlate it.
  • Topology: VIA combines topology from third sources with learning from the data itself to deliver the most accurate data for enrichment.
  • Correlation: VIA goes beyond simple de-duplication of faults and detects anomalies in time series.
  • Pattern Recognition: The use of AI and ML to generate baselines, an ontology approach to enrichment, and the combination of human intelligence and artificial intelligence separates VIA from others.

Download the Interview Summary with Audio Link and listen to Chris Menier and Charlotte Patrick discussing how Vitria measures up.

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Download The Interview Summary with Audio