From chatbots and voice recognition to network provisioning and beyond, AI-based automation offers near-limitless possibilities for telecoms. But that’s the problem: the opportunities, and the pitfalls, are near limitless. Telecoms are investing money in all directions, trying…

There’s plenty of industry fanfare around the coming of big data, coupled as it is with the advent of the Internet of Things and cloud-based analytics. From retail to manufacturing to government, organizations of all sizes and…

We hear about them all the time – the wondrous promises of an AI-infused future. In your home, your car, your factory, your baseball team. Analytics, powered by AI, are helping make business, and life, better. As…

It’s no secret that telecom companies are facing significant structural challenges as they prepare for the capacity upgrades to handle 5G networking and Gigabit speeds to the home. And thanks to the Internet of Things, telecoms will…

The last thing any manufacturing engineer wants to hear is that production has shut down to await an equipment repair. It doesn’t happen often, thanks to the quality of modern machinery, but when it does it can…

Operations engineers rarely have a quiet day. In a given day they may see a thousand, 5000, 10,000 or more incident alarms, and it’s up to them to determine which, in the vernacular, are “noise,” and which…

The transformation of the digital enterprise promises many things, new ways to streamline business processes to unheard-of-levels of corporate agility. But it also promises – or threatens – change in all levels of organizational operations. How effectively…

It seems simple enough. Let’s say you’re at the supermarket to pick up a few plums. You get to the display and you spot some outliers. They’re not purple, like the others. They’re green. They are what…

Like baseball managers and football coaches, business executives want their team, their employees, to be “on the same page” – to understand how their roles play into the workings, and the success, of the larger organization. In…

For Amazon, Uber, and just about everyone in between, the digital transformation of business is presenting opportunities for success that, for many, are both exciting and bewildering. The theory is straightforward. Business now has access to detailed…

Digital transformation is the talk of today’s business world. But businesses are transforming in other ways, too. It’s no longer possible to wall off core operations like finance and production from one another. Today’s business operations have…

From the factory floor to the corporate analytics group, manufacturers are trying hard to find employees who possess the unique combinations of skills that will be needed for Industry 4.0. These aren’t always easy to find. That’s…