Use Case

Awareness of Customer Impacts from Network Changes Transforms CSP Operations.

Vitria Digital Operations links anomalous KPIs to network changes – allowing the cause of customer-impacting issues to be pinpointed with lightning speed. With quick identification of the cause, the duration of the outage could have been reduced by over 93% or 4 hours. Digital Operations provides visibility into the customer impact of changes made to the network.

Download this use case to learn more about VIA’s Digital Operation Solution.

Download the Use Case