How AIops and Digital Operations Help Refocus IT Operations Around the Customer Experience

Vitria’s Chris Menier and Cognizant’s Tiran Dagan Discuss How AIops And Digital Operations Offer Network Service Providers an Opportunity To Become More Proactive by Converting Data Analytics Into Intelligent Insights.

As consumer expectations rise along with the array of services that depend on high-quality connectivity, network service providers must move away from the tried and true performance measures and look to capabilities such as AIOps and Digital Operations to offer a fuller picture of how operations affect the customer experience.

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