VIA Business Benefits

VIA enables you to maximize value from your IoT initiatives and transform your business through Faster Analytics, Smarter Actions, and Rapid Innovation that drive Better Outcomes Faster.

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  Faster Analytics
  
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  Smarter Actions
  
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  Rapid Innovation
  
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  Better Outcomes Faster
  

Built for Business

The VIA platform leverages telemetry, elastic cloud computing, fast analytics, self-service model-driven development, and machine learning to apply the power of predictive and prescriptive analytics to IoT challenges and applications. It includes an intelligent actions and automation capability that is critical for creating value in IoT – taking timely action on analytics.

Your challenges

• Constant change
• Noisy assets causing confusion
• Aging assets replaced by new ones
• Innovation bringing new technology
• Interdependent enterprise wide workflows

VIA is a low code scalable, flexible and configurable platform providing customer centric and service- oriented businesses the ability to 

• Easily handle streaming or batch data from disparate devices
• Deploy machine learning and augmented intelligence using VIAs drag and drop libraries
• Discover insights using VIAs real time dashboards and custom reports
• Automate processes and workflows like anomaly detection, incident lifecycle automation, dynamic change management, dynamic failure prediction

VIA Analytics Platform, combined with the VIA Digital Operations Suite, puts the power of analytics to work for your business in weeks not months.

There are no delays while citizen analysts and developers learn a programming language.

Ease of use tools like configurable templates, drag and drop libraries of models enable VIA businesses to do more, in less time, with positive results.

The VIA Platform is the Difference: Rather than piecing together a variety of applications, the VIA Platform enables core functions of the Digital Operations Suite. The VIA Platform features:

• efficient INGEST of DATA,
• diverse ANALYTICS with powerful visualization,
• the ability to PREDICT problems enabling you to ACT smarter and faster.

VIA businesses get remarkable results aided by platform AUTOMATION – reducing human errors and speeding response – saving critical hours and minutes.

INGEST – high volumes of disparate data across enterprise silos

The volume and speed of data generated by digital businesses require a level of scalability and elasticity that goes well beyond traditional enterprise data systems. VIA’s FAST Data Ingestion provides a rich set of tools for accessing, parsing, transforming and integrating all types of data – streaming and batch, enterprise and big data, structured and unstructured.

ANALYZE

VIA enables real-time and historical, predictive and prescriptive analytics. Businesses act faster and smarter when their analytics platform provides contextual awareness and situational intelligence.

For real time analytics from streaming data, VIA provides:

• Multi-dimensional analysis
• New par-pattern matching
• Anomaly detection
• Trend analysis
• Behavioral analytics

While all eyes are on the future, there is a lot to be learned from historical analytics. VIA provides:

• KPIs and baselines
• Auto-regression and time-series analysis
• Pattern detection and trend analysis

Root cause analytics
VIA provides guided analysis across high cardinality dimension combinations enabling operations to zero in on root causes of problems.

Predictive and prescriptive analytics
VIA’s machine learning models, “trained” on structured and unstructured data, ensure that predictions and indicators are reliable – eliminating false positives, symptomatic (noncausal) indicators and duplicates.

VISUALIZE – SEE more to DO more!

What can you see with VIA? Relationships and anomalies. Baselines, generated on demand, expose the extent and magnitude of anomalies. Critical visualizations, on a single pane of glass, provide immediate access to correlated details.

Operations experiences an increase in efficiency and a boost in productivity. 

VIA businesses use insights to improve the customer experience and avoid the cost of lengthy service interruptions. 

PREDICT to prevent

Based on machine learning (ML) algorithms trained on historical metrics with human feedback, the VIA Platform predicts problems and their impact on operations.

The algorithms automatically discover the leading indicators and fingerprints that foreshadow problems. The predictive models continuously monitor the incoming data for early problem detection leading to proactive resolution.

AUTOMATE for Intelligent Actions

The platform supports fully automate processes and human guided workflows. With VIA operations can automate the complete incident lifecycle from detection and analysis all the way through to final disposition.

VIA’s intelligent actions are analytics-driven, situationally aware, and adaptive.

In operations, change can be disruptive. VIA deploys algorithms that detect changes without relying on change management tickets. This enables proactive management of changes whether they originate in operations or are entity driven changes. 

The VIA Platform integrates automation with existing processes, with existing change management and incident reporting systems and provides contextual data to accelerate problem resolution.

Service Operations Management

Improve customer experience, increase service levels, and capture employee productivity through insight and analytics that enable faster action and transform operational performance.

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  Real- time Performance Monitoring
  Improve Quality of Service through real-time performance monitoring

  Deploy VIA to monitor and measure Quality of Experience (QoE) and Quality of Service (QoS) in real-time and easily spot anomalies to improve performance.

  • VIA processes streaming data in millions of events per second with sub second processing latency
  • Real-time streaming data combined with historical data provides contextual awareness and situational intelligence.
  • Visual analytic tools accelerate business insight in spotting anomalies and out of compliance indicators.
  • Dash Board Builder enables you to rapidly create interactive visual dashboards for your KPIs with drill down capabilities
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  Incident Lifecycle Management
  Accelerate issue resolution through faster detection and automation

  Accelerate the time from incident detection to quality restoration and issue resolution by improving issue detection, prioritizing and automating root cause analysis, then taking remedial action automatically.

  • VIA detects complex customer-impactful incidents faster by leveraging advanced methods of anomaly detection in granular populations to uncover difficult to detect issues (false negatives)
  • Advanced anomaly detection and machine learning reduces alarm and alert noise delivering a single intelligent alert
  • Integration with downstream systems enables checking on existing incidents/alerts to prevent redundancy
  • VIA accelerates root cause discovery through machine learning and analysis of the association of attributes-to-events to identify potentially impacted entities to help narrow down the root cause.
  • Incident command center shows the real-time incident impact and predictive analysis supports prioritization of issues for resolution to maximise quality of service.
  • Actions can be prescribed and implemented automatically for remediation by applying machine learning to historical incident data to determine possible remedial actions and Integrating with 3rd party systems to automatically prescribe actions or workarounds.
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  Predictive Maintenance
  Improve availability through predictive analytics

  Accurately predict when maintenance should be performed to avoid failure or degraded performance lowering cost while maintaining availability and avoiding downtime

  • VIA ingests and integrates streaming sensor data on actual equipment performance and environmental factors such as climate changes or temperature with enterprise resource planning (ERP) systems, computerized maintenance management systems (CMMS), and production data.
  • Predictive analytics and machine learning are applied to this integrated data to predict failures so that you can be alerted to issues and address them proactively through a visual dashboard.
  • Key performance indicators can be monitored in real time and predictive alerts automatically delivered to define areas requiring attention.
  • Data driven analytics displayed through the visual dashboard improves the efficiency and effectiveness of your staff allowing you to improve maintenance planning.

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