Energy Many, if not most, utilities are deploying smart grid and smart meter capabilities to provide more information about the state of their distribution networks and the consumption patterns of their customers. This new visibility opens up many possibilities for improved operations in the areas of preemptive maintenance, demand management, real-time pricing, and better customer care. The challenge is how to take advantage of this new information to deliver bottom-line results.
Vitria Operational Intelligence provides the ability to sift through this wave of data, present the right information in the appropriate contextual dashboards, and then take targeted, controlled action based on this insight with its BPMS capabilities. Areas where this applies include:
