VIDEO

Vitria IoT Analytics Platform for Retail Operations Command Centers

To compete and win in today’s competitive marketplace, retailers must execute flawlessly in omni-channel models that operate 24x7x365. Managing these complex operations requires constant vigilance to ensure customers are able to consistently get the products & services they want – wherever and whenever they choose.
 
Fill out the form to watch the video to learn more about how Vitria’s Platform can enable your company to implement a proactive retail operation that enables your customers to get the products & services they want – wherever and whenever they choose.
 

The Challenge

The limitations found in traditional technologies have led post-event reaction management. For example retailers finding out about issues like stock outs, mobile app problems and broken equipment only AFTER they are reported by customers or store associates. This type of management hurts both the retailers reputation and sales and the overall customer experience.

The Internet of Things (IoT) creates a significant opportunity for forward-thinking retailers to change the game by using connected devices & sensors to constantly monitor all aspects of operations – but only if they have the strategy & platforms to do so effectively.

 

The Solution

Vitria’s IoT Analytics Platform includes a unified set of tools to monitor, manage and implement pre-emptive business actions to drive retail operations. It connects to and fuses information from business systems and connected Things into a seamless Command Center for various roles in retail management.

Predictive & prescriptive analytics in the platform leverage historical and real-time data to recommend actions to manage exceptions and identify opportunities to maintain service levels.

 

Customer Benefits

Some of Vitria’s Platform benefits for senior executive and operations managers in retail include:

  • A comprehensive view of business operations that is constantly updating in real-time based on data from connected systems and Things
  • Ability to make better business decisions faster by leveraging sophisticated analytic techniques in the execution window
  • Minimization of exceptions and built in notifications to address issues faster

 

Want more information? Check out out quick snapshot on Retail Command Centers:

Snapshop - Vitria IoT Analytics Platform for Retail Operations Command Centers

Watch Retail Operations Command Centers Video



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