BUSINESS CASE

Vitria Operational Intelligence for Real-time Business Activity Monitoring

Vitria OI for real-time business process managment - business caseSuccessful business operations and satisfied customer interaction depend on measuring processes and activity within those processes.

Increasingly these processes and activities are automated – often causing a loss of visibility into what is taking place.

In our data driven economy it is critical to personalize customer-facing processes using data and analytics to optimize and monitor process activity and execution based on the latest situational and contextual and information.

 

Problem

Current limits on real-time business activity visibility and a lack of real-time insight into business operations create challenges such as:

  • Reporting tools aren’t good at monitoring real-time processes
  • Current tools are not designed to perform meaningful analytics on streaming data

 

Solution

Learn about a best-practice approach to implementing a real-time analytics pipeline to make it possible to deliver results quickly and reliably for a wide variety of activity analytics use cases.

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