What is M3O?

Vitria’s M3O is a best of breed Operational Intelligence Suite that enables enterprises to improve customer experience, optimize operational efficiency and make informed decisions in time to make an impact. M3O delivers these business capabilities with through a fully integrated, real-time analytics platform that provides visibility into information, in context, through advanced dashboards and alerts, real-time insight into business operations and immediate action based on business policies and processes, improving the top line.

M3O possesses the unique ability to handle a large variety of data at high volumes, in real-time. With native support for XML, RSS and social activity media streams, only M3O can handle the volume, velocity and variety of sources to perform real-time analytics on “Big Data”.

With M3O Operational Intelligence, enterprises can improve customer satisfaction, reduce customer turnover, monitor brand and reputation, increase business agility, improve compliance management and lower overall operating costs.

M3O can easily be deployed on premise or in the cloud. To learn more about M3O: