Built for the rapid deployment of real-time solutions that improve service assurance, enhance customer care processes and optimize operational efficiency, Vitria M3O 3.2 enables business leaders to quickly make data-driven decisions, while they still count. With its scalable, XML-based analytics engine, M3O¹s tightly integrated, operational intelligence platform provides real-time visibility into data feeds, streaming events, business processes and complex patterns. With M3O v3.2, companies pro-actively address market opportunities and anticipate the needs of their existing customers.
Real-time applications and solutions built on the M3O Operational Intelligence Platform include real-time service assurance, SLA management, cyber-security, proactive customer experience management and social media monitoring…