 |
|
|||
|
|||
|
|||
|
|||
Vitria Extends Value of Ebusiness Platform with Telecommunications Supply Chain Solution
BusinessWare® for DSL revolutionizes service and customer care in DSL market; strong endorsements from ten telecommunications customers and partnersSUNNYVALE, CA -- October 26, 1999 -- Vitria Technology, Inc. (Nasdaq:VITR), a leading provider of ebusiness platform software, today extended its leadership position in the telecommunications industry by announcing BusinessWare for DSL, the first and only comprehensive telco supply chain solution for flow-through DSL (Digital Subscriber Line) provisioning. The Vitria solution revolutionizes the speed and efficiency of service and customer care across the telecommunications industry by automating the interactions between DSL providers, their ISPs, and trading partners. Manual processes which have traditionally spanned days or weeks are streamlined to minutes or hours through process automation and management with BusinessWare for DSL.
The demand for high-speed Internet access has made DSL services one of the fastest growing segments in the telecommunications industry. To keep up with growing demand in an increasingly competitive market, Data CLECs (DLECs), DSL providers, Internet Service Providers (ISPs), and other resellers and aggregators need to form a coordinated and integrated supply chain by automating the complex ebusiness interactions between them. This results in the rapid formation of virtual trading communities and enables the rapid spread of BusinessWare for DSL through what is sometimes referred to as the "viral marketing" effect.
Built on the Vitria BusinessWare ebusiness platform, BusinessWare for DSL is an out-of-the-box solution for automating and managing the business-to-business interactions associated with service fulfillment, assurance, and billing. The solution leverages the strength of Vitria BusinessWare, the industry-leading ebusiness platform, to provide business process management, secure and reliable Internet-based communications, and connectivity to back-end Operational Support Systems (OSS).
"Vitria's strategy is to provide the software platform that enables markets to drive rapidly towards a hyper-efficient ebusiness model," said JoMei Chang, President and CEO of Vitria. "We extend the value of that platform to our customers in our target industries, such as telecommunications, by providing out-of-the-box solutions and by working with partners with industry expertise. Our BusinessWare for DSL product is a tremendous validation of the value of that strategy to the market. We are absolutely thrilled not only by the strong endorsements from ten customers and partners, but also by their strong financial and business commitments to our exciting new product."
Industry Endorsements
| "We view the OSS as a competitive weapon, delivering and monitoring our nation-wide next generation network, which enables us to provide multi-service QoS-based capabilities to our customers. By utilizing open standards such as XML, CORBA and Web services, Vitria's BusinessWare for DSL allows us to extend our enterprise to our value chain partners via cost-effective, responsive information channels. Our goal is to make our partners self-sufficient through transparent service provisioning. Every party involved in the process – the ILECs, @link, our partners and the consumer – benefits from a robust ebusiness model." |
| Douglas Zolnick, CTO, @link Networks |
| "AMS, with over twenty years of experience in the telecommunications marketplace, is very pleased to bring our broad IT consulting skills, and in-depth working knowledge of diverse billing and other OSS platforms, to this exciting alliance with Vitria. Through the unique automated flow-through ordering process provided by AMS and Vitria, data LECs and other carriers can quickly bring new customers on-board via the Web -- ending the problems and delays of manual processing. DSL providers, who served a total of 800,000 customers in 1998, now face unlimited growth opportunities as they race to meet pent-up customer demand for high-speed Internet access." |
| Jack Boyle, VP, Telecom Strategic Alliances, AMS |
| "Covad is pleased to be working with Vitria to ease DSL deployment for ISPs and other DSL resellers. As a member of Covad's Certified Software Vendor Program (CCSV), Vitria designed BusinessWare for DSL to be compliant with the Covad xLinkä API platform, which will help our channel partners establish cost-efficient, automated linkages with Covad systems." |
| Abhi Ingle, Sr. Product Mgr., Covad Communications |
| "As the first software partner in this program, Cygent's ebusiness software solution can be deployed with BusinessWare for DSL to immediately allow providers to order and provision broadband services via the Web. We believe this is the dawn of Web-based order management and customer care, and providers will readily adopt our joint offering as a comprehensive solution that is designed to tightly integrate with their existing operations support systems." |
| Kevin Elmore, President and CEO, Cygent, Inc. |
| "Our primary goal at Fastpoint is to provide excellent service to our customers. As the DSL market becomes more competitive, our differentiation increasingly centers around our ability to offer superlative customer service. BusinessWare for DSL is a key enabler to meeting our lofty customer satisfaction goals." |
| Michael Allocca, CEO, Fastpoint |
| "Customer provisioning is a crucial component of being a DSL service provider – particularly one that is growing aggressively like FirstWorld. The BusinessWare for DSL solution enables FirstWorld to interface our order entry system with the back office systems of several DSL vendors, eliminating multiple interfaces that can impede provisioning. The consolidation of such interfaces allows FirstWorld to more rapidly and accurately provision DSL – an advantage that our customers benefit from directly." |
| Dr. Marion Jenkins, CIO, FirstWorld |
| "BusinessWare for DSL is a practical and straightforward solution for solving the complex problem of flow-through provisioning. It manages the order provisioning processes independently of a company's internal systems, making it an ideal platform for both companies with older IT infrastructures, and companies using more progressive technologies." |
| Michael Jones, CTO, Flashcom |
| "Vitria's BusinessWare platform plays an integral role in our service delivery strategy. By automating customer-critical business processes between our partners, BusinessWare will allow ICG to provide premiere service to its customers." |
| Bill Beans, EVP and President, ICG Communications |
| "BusinessWare for DSL is the most complete solution capable of managing the many complex relationships along the DSL supply chain. The model-driven approach to automating business processes, backed by the strength of Vitria's ebusiness platform, provides a flexible infrastructure that scales seamlessly to meet the growing demand for DSL services." |
| Michael Parks, CIO, NorthPoint Communications |
| "Having recently chosen Vitria's BusinessWare for DSL, we will create a leading, fully-integrated customer interface to provide end-to-end ordering and flow-through provisioning of DSL-based broadband services. This partnership will further enhance the scalability of all our systems, enabling us to take full advantage of the significant growth opportunity in the marketplace." |
| Michael Lanier, CIO, Rhythms NetConnections Inc. |
Vitria is a publicly traded company (Nasdaq:VITR) based in Sunnyvale, California. For more information, call 408/212-2700, visit the company's Web site at www.vitria.com, or send email to info@vitria.com.
This press release includes forward-looking statements that are subject to risks, uncertainties and other factors that could cause actual results to differ materially from those referred to in the forward-looking statements. Such factors include, but are not limited to, risk as related to market acceptance of Vitria's product, deployment delays or errors associated with these products, hardware platform incompatibilities, reliance on a limited number of customers for a majority of revenue, need to maintain and enhance certain business relationships with system integrators and other parties, ability to manage growth, activities by Vitria and others regarding protection of proprietary information, release of competitive products and other actions by competitors, Year 2000 problems and economic downturns in either domestic or foreign markets. These forward-looking statements are generally identified by words such as "expect," "anticipate," "intend," "believe," "hope," "assume," "estimate" and other similar words and expressions.
# # #
BusinessWare is a trademark of Vitria Technology, Inc. All other names may be trademarks of the companies with which they are associated.[an error occurred while processing this directive] [an error occurred while processing this directive] [an error occurred while processing this directive]