4 pieces that show how IoT Analytics is chaning retail
4 Ways IoT Analytics is Changing Retail
We noted the accelerating adoption of IoT analytics for the likes of McDonald’s, Chick fil-A and others in our last blog post. With the wide variety of use cases becoming clearer to retailers, we can already see…
Quick Service Restaurants like Chick fil a and McDonald's are using IoT
Quick Serve Restaurants & IoT: Have We Reached Critical Mass?
The pace of IoT adoption has been the subject of lots of news lately. Typically, the industrial, telecom, and utilities segments seem to garner most of the coverage and attention. We continue to see those segments showing…
Is Advanced Analytics the Answer to Boosting Predictive 1-to-1 Marketing
Is Advanced Analytics the Answer to Boosting Predictive 1-to-1 Marketing?
Communications service providers (CSPs) provide lots of value to their customers, yet revenue and subscriber growth are still declining! Is there a way for CSPs to use their existing infrastructure as a basis for transforming business processes…
crossChannelPost1Imagev21_Part4-450x300
Real-Time Cross-Channel Customer Engagement (part 4) – Combining Streaming and Predictive Analytics
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) supported…
Cross Channel Engagement Real Time Predictive Analytics
Real-Time Cross-Channel Customer Engagement (part 3) – the Predictive Analytics
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) and…
crossChannelPost1Imagev21_Part2-450x300
Real-Time Cross-Channel Customer Engagement (part 2) – the Streaming Analytics Engine
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) and…
crossChannelPost1Imagev21_Part1-450x300
Real-Time Cross-Channel Customer Engagement by Coalescing Streaming Analytics and Predictive Analytics
It is the holiday season again. The season with the highest number of consumers shopping via web, mobile, physical, and other channels. In this 4-part blog series, we will explore what more can retailers do to enrich…
retail_supply_chain
What Does Q4 Have in Store? Using Streaming Analytics to Serve Up Sensational Seasonal Programs
It’s that time of year again – the kids are back in school, the leaves are starting to turn, and the holidays are hovering right around the corner. Retailers have been hard at work for months already,…
TM-Forum-logo-1
How CSPs Can Leverage Streaming Analytics to Improve the Customer Experience
On Wednesday September 17th I will be presenting a webinar at 8:00AM PST in conjunction with TM Forum on how telecommunications service providers can leverage and benefit from streaming big data analytics to improve the customer experience.…
School-Supplies1-300x200
Back-to-School Bonanza: Leveraging Streaming Analytics for Retail Supply Chain and Customer Experience Management
Annual back-to-school shopping has traditionally been a highly anticipated event for parents and children alike – families pile into the car and head out to load up on clothing, shoes, school supplies, backpacks and more. Once they…
French-fries 60
QSRs and Geo-Targeting: Strike While the Fryer’s Hot and You’re Golden
Quick service restaurants thrive when they successfully understand and complement a customer’s routine – a daily cup of coffee complemented by a savory pastry, Friday night movie with a slice of pizza, Two-For-One Taco Tuesday, and more.…
peronsalization
CSPs and 1-to-1 Marketing: The Power of Personalization
Communication Service Provider (CSP) marketers are on a perpetual quest to find innovative ways to better serve their customers and improve the relevance of their offers. The greatest value is delivered through treating customers as individuals, and…