The Future Of Network Service Providers In Serving The Connected Lives Of Consumers At Home And At Work

Windstream and Vitria discuss how innovative technologies are being leveraged to drive change, generate value and support emerging consumer demands in a secured and cost-effective manner.

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Vitria Marketing

SAP’s Top 3 Shortcomings…And How They Can Impact Your Business

SAP is the world’s largest business software company and the third-highest revenue independent software provider,… Read More
Vitria Marketing

Optimize Your SAP Investment: Sustain Performance and Value. Business. Processes. Customers. Technology.

Looking back at the last post on Linking Your Business Processes to Performance for Increased… Read More
Vitria Marketing

Operational Intelligence: Linking Your Business Processes to Performance for Increased Insight

When my CTO, Dr. Dale Skeen, told me that he’d be attending this year’s Gartner… Read More
Vitria Marketing

What to Expect When You’re Expecting: How to Resolve Your IT Queuing Concerns

By Joaquin Copete, BPM Solutions Consultant It’s perhaps something we’ve all experienced. The frustration in… Read More
Vitria Marketing

Continuously Monitoring ‘Jumpers’ at the Fukushima Nuclear Power Plant

Following the earthquake and tsunami that hit Japan, the Fukushima Dai-ichi nuclear power plant experienced… Read More
Vitria Marketing

How to Lead the Customer Experience in the Energy & Utilities Sector: 3 Fundamental Principles from the ‘Father of CEM’

Lewis P. Carbone is widely recognized in academic and business circles as the thought leader… Read More
Vitria Marketing

3 Ways Operational Intelligence Can Help NATO Achieve Full Situational Awareness in Libya

Anyone who’s ever seen a war movie certainly knows about the communication breakdown that can… Read More
Vitria Marketing

The Secret To Going Viral Like Charlie Sheen: Activity Streams

Last Monday, March 7, 2011, Charlie Sheen reached 2 million followers on Twitter – less… Read More
Vitria Marketing

The Nokia & Microsoft Merger: Data Integration Matters!

While at one time, perhaps the most popular mobile platforms around the world, Windows Mobile… Read More
predictive 1-to-1 marketing
Vitria Marketing

Customer Relationship Management ≠ Customer Experience Management: 3 Reasons Why Equating CRM to CEM Can Hurt Your Organization

Most large companies tend to regard Customer Experience Management (CEM) as the technology to organize… Read More
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