Sunrise and Vitria Win Silver at First Annual EAI Forum Awards in Switzerland
SUNNYVALE, Calif., Nov. 12, 2004 -- Vitria (Nasdaq: VITR), a leading provider of business process integration solutions, today announced that sunrise, the leading independent telecommunications provider in Switzerland, and Vitria were awarded a silver medal at the 1st Annual EAI Forum Switzerland 2004 held from Oct. 26-29th in Zurich. IIR Germany GmbH, the show organizer, announced sunrise as first runner-up for the Best EAI Project award for the company?s advanced mobile services order management and provisioning system, a solution built on the Vitria:BusinessWare™ business process integration platform.
Launched in 2001 as the brand name used by TDC Switzerland AG, sunrise has grown to be Switzerland?s second largest telecom company with more than 2.6 million customers. To achieve this growth in a highly saturated market, sunrise maintains a sharp focus on increasing customer loyalty, placing great emphasis on customer care. A key growth area for the company has been in the mobile phone market, which now represents around 60 percent of sunrise?s revenue. As the company?s provisioning process for mobile services grew more complex, sunrise turned to Vitria to build a new system that would offer end-to-end visibility into the provisioning process, significantly reduce provisioning failures, and create a tighter, better integrated order management process overall.
When building the new system, sunrise took advantage of Vitria?s sophisticated Business Process Management (BPM) functionality to automate all of the processes associated with the provisioning of mobile services, including SIM card activation, call forwarding, mailbox set-up, message retrieving, fax transmission and receipt, etc. After removing provisioning inefficiencies, sunrise then used Vitria?s BPM capabilities to improve its mobile order management process. For example, today customers can shift from a prepaid service contract (sunrise pronto) to a fixed contract (postpaid) quickly and easily; one of the most time-consuming processes service providers struggle with today.
"The business success sunrise has enjoyed is directly attributable to their intelligent use of technology, with Vitria:BusinessWare as a cornerstone of their strategy," said Dale Skeen, founder and CEO, Vitria. "It?s gratifying to see this innovative company receive this level of industry-wide recognition. The judging process for this award is known to be very rigorous. Taking the silver medal is an accomplishment that should be interpreted as further proof that BPM and EAI deliver real, tangible business results," added Skeen.
The award in Switzerland is the second EAI Forum Award this year won jointly by Vitria and a customer. At the 6th Annual EAI Forum 2004 in Germany last May, Vitria and DaimlerChrysler Bank received first place for Best EAI Project for DCB?s "InTraDe" system, a solution built on Vitria:BusinessWare that automates and optimizes complex financial business processes and delivers real-time analysis of business performance.
About Sunrise
Sunrise is the leading independent telecommunications provider in Switzerland. More than 2.6 million customers enjoy the benefits of sunrise mobile, fixed network, and Internet services. Thanks to the most modern GSM dual-band network in Switzerland, sunrise provides mobile phone coverage to approximately 99 percent of the population. A wide range of high-quality voice and data services are provided via a high-performance fiber optic network with a total length of more than 7000 kilometers. As a founding member of the Starmap Mobile Alliance, an association of leading European mobile communications providers, sunrise offers its customers access to first-class services even while they are abroad. sunrise is the brand name of TDC Switzerland AG. The TDC Group owns 100% of the share capital of TDC Switzerland AG.
About Vitria
Vitria Technology, Inc. (Nasdaq:VITR), a leading provider of business process integration products and solutions, combines technology leadership with industry expertise in healthcare and insurance, telecommunications, manufacturing and financial services to dramatically improve strategic business processes across systems, people and trading partners. These solutions are built on the award-winning BusinessWare™ Enterprise Business Process Management suite. With offices around the world, Vitria's customer base includes blue chip companies such as AT&T, Bell Canada, BellSouth, Blue Cross Blue Shield Association, BP, BT, DaimlerChrysler Leasing, Generali, Nissan, PacifiCare Health Systems, Reynolds & Reynolds, RBC Financial Group, Sprint, U.S. Department of Defense and Veterans Health Administration. For more information call +1-408-212-2700, info@vitria.com or visit www.vitria.com.
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Vitria and Vitria:BusinessWare are trademarks or registered trademarks of Vitria Technology, Inc. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
Cautionary Note Regarding Forward-looking Statements: This press release includes forward-looking statements, including statements relating to new products, goals and future business opportunities that are subject to risks, uncertainties and other factors that could cause actual results to differ materially from those referred to in the forward-looking statements. Such factors include, but are not limited to: failure to meet financial and product expectations of analysts and investors: risk related to market acceptance of Vitria?s products and alliance partners? products; deployment delays or errors associated with these and other products of Vitria and partners; hardware platform incompatibilities; the need to maintain and enhance certain business relationships with system integrators and other parties; the ability to manage growth; activities by Vitria and others regarding protection of proprietary information; release of competitive products and other actions by competitors; risks associated with possible delisting from the stock market on which Vitria?s securities are listed; and economic conditions in domestic and foreign markets. These and other risks related to Vitria are detailed in Vitria?s Annual Report on Form 10-K for the year ended Dec. 31, 2003, filed with the SEC on March 12, 2004. Vitria does not undertake an obligation to update forward-looking statements.
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