Industries
Several Industries Benefit from Vitria's Business Process Applications

Despite the numerous differences between industries, many business process management challenges are universal.

Tough competition, increasing legislation, and growing customer expectations affect nearly every company in every industry. Those operating in best-of-breed environments, and/or experiencing rapid growth (e.g., through merger and acquisition) face similar systems challenges as well. Companies in such settings often encounter several of the following issues:

	Processes that span multiple business applications
	Hard-coded, disparate, inflexible applications
	Difficulty building cross-department or cross-organizational applications
	Inability to leverage past development efforts for new initiatives
	Lengthy application development and roll-out time frames
	Poor systems interoperability between customers and partners
	Competitive pressure to renew focus on the consumer
	Inability to quickly and efficiently introduce new process models
	Complex IT environments
	High cost of manual efforts resulting from low levels of process automation

Vitria's powerful Business Process Applications address the most critical business needs of each vertical market segment

Whether the goal is to reduce order-to-cash cycles, improve inventory turns, increase order fill rates, speed provisioning, optimize claims management, or improve customer satisfaction, Vitria’s business process applications (BPAs) help companies in numerous industries:

	Increase revenues
	Reduce costs
	Improve customer satisfaction
	Optimize operational efficiencies
	Reduce errors
	Increase agility

Vitria understands each industry requires a unique approach

Although all companies face many of the same challenges, business process management varies greatly between industries. Some of the issues they face in each sector are:

Manufacturing and Supply Chain

	Improving order management
	Increasing supply chain visibility
	Reducing the operational impacts of demand fluctuations

Telecommunications

	Simplifying the service provisioning and activation process
	Reducing the time and cost required to introduce new services
	Decreasing the volume and adverse impact of errors in the process lifecycle

Healthcare

	Streamlining e-transaction processing
	Preparing for legislation and clinical interoperability

Financial Services and Insurance

	Automating end-to-end transactions across systems
	Reducing the operational costs of processing huge transaction volumes
	Actively minimizing trade exposure

Business Process Applications are process-centric, vertical-specific packaged applications that are part of a class of BPM solutions. Vitria is the first company to offer packaged enterprise applications that represent a productized, vendor-supported solution to automate and simplify the management of critical, complex processes that span multiple systems. These applications address the most vital business process issues in several vertical markets.