The healthcare industry uses many different legacy systems and there is little system interoperability. In addition, it must process millions of transactions a day. Some of these are able to flow through smoothly but a large percentage need some kind of resolution before they can be processed through the system. This is where delays and costs escalate out of control, where manual steps must be taken to review the problem and get the transaction back on track.
Decrease Time to Bill Payment By Up to 66%
 Resolution Accelerator™ addresses one of the most pressing problems in today’s healthcare market. It automates transaction exception repair and enhances the process whenever manual intervention is required.
Using Resolution Accelerator is proven to have a measurable effect on your business, increasing retention and new business while lowering cost and risk.
Resolution Accelerator performs automated transaction exception repair, and enhances the repair process when manual intervention is required. With an automated exception dictionary and dynamic resolution dialog scripting, Resolution Accelerator eliminates clumsy, non-integrated desk references, providing consistency and significantly decreasing off the job training costs. When coupled with Smart Gateway for Healthcare™, unresolved pend situations are intelligently delivered to the right examiner, at the right time for expeditious resolution.
Resolution Accelerator can make significant improvements in your business faster than any other competitive system while also lowering your costs and risks.
Business Benefits
Vitria’s Business Process Applications (BPAs) are built on Service Oriented Architecture (SOA) principles and standards, a new modular software design methodology that ensures interoperability and re-usability to support agile business.
Visit the SOA Resource Center to learn more about Vitria’s SOA approach.
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“Vitria solutions increase claims examiner and other transaction administrator productivity by 25%"
